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Based on skills — Customer Support, Team Leadership, Hindi Fluency, CRM
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PH
Customer Support Lead — Tier 2 Cities
₹8–14L
Annual salary
38
Applications
0
Days left
1,845
Views
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38 applications — apply soon
About the Role
Lead customer support team serving tier-2 city PhonePe users. Hindi-first operations, complex unbanked customer journeys.
Responsibilities
Manage 20-30 agents, drive resolution metrics, partner with product on systemic issue feedback loops.
Requirements
Customer support leadership experience, Hindi fluency, willingness to be in Lucknow office.
Skills Required
Customer Support
Team Leadership
Hindi Fluency
CRM
JOB 3 OF 13 IN FINTECH
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PhonePe
India's leading digital payments app with over 500 million registered users.